The portal, both ways
Patients see their own visits and paperwork. The front desk sees the queue. Same data, two very different screens.
Upcoming
Two visits on the books9:20am with Dr. Adaeze Obi · Room 3 · fasting labs first
3:00pm with Priya Raman, NP · 20 minutes
Before your visit
1 thing leftMessages
From your care teamYour labs from June all came back in range — nothing to act on. We'll repeat the panel at the September physical. No need to fast until midnight the night before, morning of is fine.
We have your new insurance card on file. Your copay for a routine visit is now $25 instead of $40.
Your documents
Everything you've sent usMedications
Why this matters
Every item on this screen used to be a phone call to the front desk or a form filled out twice. The portal isn't a nice-to-have — it's how a two-person front office keeps up with a full schedule.
The same shape works for a law office (matters, documents, invoices) or an accountant (returns, requests, e-signature) with the labels changed.